by Joan. I had a ring stolen by a stout short man last Saturday. I saw his hand come out of his pocket, and one of my friends saw him take the ring. I went over to him, he couldn’t talk English very well, but he knew he was caught. I am very trusting with my display and didn’t know what to do. I was speechless. He slipped away and because the ring was only a … [Read more...] about Ring Stolen from My Booth – What Should I Have Done?
Theft & Prevention
by Nancy Bailey. (United States) We have our jewelry in a local gallery, and each month we showcase an artist in the gallery. We have a corner set up where we display their work. The gallery owner wants to showcase our work in April, but we are having a tough time trying to come up with an interesting display, but still keeping our jewelry secure from possible … [Read more...] about Displaying Jewelry in a Gallery: How Do We Avoid Theft?
by Christine. (United States) First of all, a big thanks to Rena and her team for this great site! I am a relatively new but passionate jewelry designer and metal-smithing student. I was recently very excited to attend my first jeweler's show. I saw some cool exhibits and bought a few tools. I also bought some loose stones for bezel setting from a large, busy, and … [Read more...] about How to Avoid a Fake Out?
by Felicia. (Pittsfield, Massachusetts USA) I have been hand crafting jewelry for 11 years, but I still consider myself a novice when it comes to selling my jewelry. I have only recently over the last few years made a real effort at selling. I love getting to sell in person because I feel jewelry or anything for that matter, sells better that way, people can touch it, … [Read more...] about How Do I Stop Theft but Keep My “Please Touch” Approach?
by Richard Yodis. (Philadelphia, Pennsylvania USA) One of my old co-workers owns a salon down the block from where we worked together. It's a relatively small salon, but along with planning special events to somewhat rebrand the place, my friend asked me if I would want to set up a display of my jewelry next to the products they sell in-store. I just started reaching … [Read more...] about I’ve Been Robbed! ~ Need Some Theft Prevention Advice
by Emilee Elder. (Pennsylvania, USA) I started my jewelry business in 1992, trademarked my business name shortly thereafter, and registered my domain name in 1997. I am careful to and take steps to protect my trademark and domain name. So when I received this email recently, naturally I went on high alert. Here is the email message: Notice of Intellectual … [Read more...] about Is Someone in China Trying to Steal Your .com Name?
by Janine Gerade and Rena Klingenberg. Internet scam artists are targeting handmade sellers and other small businesses - and here's one way it can happen. Jewelry artist Janine Gerade received an email from someone who seemed to be a potential customer. The message said, Hello, My Name is Lawrence Peels I am a Clayer by profession located in Coventry UK.regarding … [Read more...] about Internet Scam Artists Ordering Handmade Items – Beware
by Alexis Garrett. Fraud prevention requires constant vigilance, especially for jewelers dealing with precious metals and stones. I was recently a victim of fraud, and I want to warn other jewelry business owners to be cautious, because unfortunately there is very little fraud protection for you. My fraudulent transaction began when I received an order through my website … [Read more...] about Fraud Prevention: Your Best Fraud Protection Measure is Awareness
by Ryan Cheng. Fraudulent jewelry orders online can happen to anyone. If you're selling your work on the Internet, it's important to know what to watch out for. Most fraud occurs during payment - in the form of bounced checks, stolen credit cards, or forged cashier's checks. For online jewelry sales, similar payment fraud happens more easily and frequently because … [Read more...] about Fraudulent Jewelry Orders Online
by Kimmie Blake. In a world where we can come upon components and jewelry making tools anywhere from Michaels to eBay, it's very possible that like-minded artistic people often come up with the same ideas at relatively the same time. Who is to say who copied whom, or who is to blame? My scenario is this: Over the years I have gathered an extensive collection of … [Read more...] about Accused of Stealing Ideas, and Received a Menacing Fake Jewelry Order
by Leslie Evans. (Tarrytown, New York) I am just beginning to apply to some outdoor arts and crafts fairs, and I was wondering what the concensus was about table placement. Is it best for me the salesperson to be behind a table or to put the table against the wall of a tent? I am wondering about this from a sales perspective and a theft perspective. Some of my … [Read more...] about Wondering About Table Placement at an Outdoor Show
by Laura Castano. (Berkshires region of western Massachusetts) I went to a respected wire jewelry designers page to look at ring tutorials and found them selling a necklace tutorial for what is essentially one of my designs. The custom links this piece uses is my signature element and the basis for my best selling collection. There is only one minor difference and … [Read more...] about Found Someone Selling Tutorials of My Design