Ring Stolen from My Booth – What Should I Have Done?

by Joan. I had a ring stolen by a stout short man last Saturday. I saw his hand come out of his pocket, and one of my friends saw him take the ring. I went over to him, he couldn’t talk English very well, but he knew he was caught. I am very trusting with […]

Displaying Jewelry in a Gallery: How Do We Avoid Theft?

by Nancy Bailey. (United States) We have our jewelry in a local gallery, and each month we showcase an artist in the gallery. We have a corner set up where we display their work. The gallery owner wants to showcase our work in April, but we are having a tough time trying to come up […]

How to Avoid a Fake Out?

by Christine. (United States) First of all, a big thanks to Rena and her team for this great site! I am a relatively new but passionate jewelry designer and metal-smithing student. I was recently very excited to attend my first jeweler’s show. I saw some cool exhibits and bought a few tools. I also bought […]

How Do I Stop Theft but Keep My “Please Touch” Approach?

by Felicia. (Pittsfield, Massachusetts USA) I have been hand crafting jewelry for 11 years, but I still consider myself a novice when it comes to selling my jewelry. I have only recently over the last few years made a real effort at selling. I love getting to sell in person because I feel jewelry or […]

I’ve Been Robbed! ~ Need Some Theft Prevention Advice

by Richard Yodis. (Philadelphia, Pennsylvania USA) One of my old co-workers owns a salon down the block from where we worked together. It’s a relatively small salon, but along with planning special events to somewhat rebrand the place, my friend asked me if I would want to set up a display of my jewelry next […]

Is Someone in China Trying to Steal Your .com Name?

by Emilee Elder. (Pennsylvania, USA) I started my jewelry business in 1992, trademarked my business name shortly thereafter, and registered my domain name in 1997. I am careful to and take steps to protect my trademark and domain name. So when I received this email recently, naturally I went on high alert. Here is the […]

Internet Scam Artists Ordering Handmade Items – Beware

by Janine Gerade and Rena Klingenberg. Internet scam artists are targeting handmade sellers and other small businesses – and here’s one way it can happen. Jewelry artist Janine Gerade received an email from someone who seemed to be a potential customer. The message said, Hello, My Name is Lawrence Peels I am a Clayer by […]

Fraudulent Jewelry Orders Online

by Ryan Cheng. Fraudulent jewelry orders online can happen to anyone. If you’re selling your work on the Internet, it’s important to know what to watch out for. Most fraud occurs during payment – in the form of bounced checks, stolen credit cards, or forged cashier’s checks. For online jewelry sales, similar payment fraud happens […]

Fraud Prevention: Your Best Fraud Protection Measure is Awareness

by Alexis Garrett. Fraud prevention requires constant vigilance, especially for jewelers dealing with precious metals and stones. I was recently a victim of fraud, and I want to warn other jewelry business owners to be cautious, because unfortunately there is very little fraud protection for you. My fraudulent transaction began when I received an order […]

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